We want you to love your products as much as we do! If you’re not completely satisfied, we accept returns on gently used or unopened items within 30 days of purchase. Refunds will be issued to the original payment method, minus any shipping fees. Please note that customers are responsible for return shipping unless the item was damaged or defective.

At Birch Tree Beauty, we care deeply about the planet. To reduce waste, we encourage sustainable alternatives to traditional returns. Instead of refunds, we offer free consultations to help you find the perfect product or exchanges to try something new. Let’s work together to keep our beauty routines clean and kind to the earth!

For more details, reach out to us at [email protected] —we’re happy to help!